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	<title> &#187; Personal</title>
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		<title>What is your definition of customer service?</title>
		<link>http://www.altersage.com/blog/2009/12/what-is-your-definition-of-customer-service/</link>
		<comments>http://www.altersage.com/blog/2009/12/what-is-your-definition-of-customer-service/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 07:56:45 +0000</pubDate>
		<dc:creator>Carla Fourie</dc:creator>
				<category><![CDATA[AlterSage]]></category>
		<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.altersage.com/?p=1293</guid>
		<description><![CDATA[In an episode of Lipstick Jungle the Good-Fast-Cheap triangle theory was discussed and it got me thinking. According to this theory there are three factors involved in product and / or service delivery &#8211; good, fast and cheap &#8211; but when you have to make a purchasing decision, you can only pick two. For instance, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Google says sorry… that you feel that way</title>
		<link>http://www.altersage.com/blog/2009/11/google-says-sorry-that-you-feel-that-way/</link>
		<comments>http://www.altersage.com/blog/2009/11/google-says-sorry-that-you-feel-that-way/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 07:27:57 +0000</pubDate>
		<dc:creator>AlterSage</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[google CV]]></category>
		<category><![CDATA[michelle obama]]></category>
		<category><![CDATA[online pr]]></category>
		<category><![CDATA[online reputation management]]></category>

		<guid isPermaLink="false">http://www.altersage.com/?p=1267</guid>
		<description><![CDATA[Google was back in the news last week after several users complained about “offensive” content on the search engine – specifically, defamatory images of America’s first lady. Google immediately rolled out an apology, explaining that sometimes, offensive or inappropriate search results slip through the cracks – or more accurately, shoot up the ranks – to [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Not for profit organisations and social media</title>
		<link>http://www.altersage.com/blog/2009/10/not-for-profit-organisations-and-social-media/</link>
		<comments>http://www.altersage.com/blog/2009/10/not-for-profit-organisations-and-social-media/#comments</comments>
		<pubDate>Fri, 30 Oct 2009 07:57:19 +0000</pubDate>
		<dc:creator>Carla Fourie</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Social Investment]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[breadline africa]]></category>
		<category><![CDATA[charities and social media]]></category>
		<category><![CDATA[donate an hour]]></category>
		<category><![CDATA[how to make a difference]]></category>
		<category><![CDATA[social media tools charities]]></category>
		<category><![CDATA[south african charities]]></category>

		<guid isPermaLink="false">http://www.altersage.com/?p=1154</guid>
		<description><![CDATA[It is a fact that social media is a powerful marketing tool. Likened to word-of-mouth social media is extremely powerful when it comes to spreading information and creating awareness about social issues and causes. Social media tools are the fastest and simplest way to connect with almost anyone, yet few South Africa not-for-profit organisations (NPO) [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
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		<title>Birthday Celebrations</title>
		<link>http://www.altersage.com/blog/2009/10/birthday-celebrations/</link>
		<comments>http://www.altersage.com/blog/2009/10/birthday-celebrations/#comments</comments>
		<pubDate>Fri, 23 Oct 2009 12:13:48 +0000</pubDate>
		<dc:creator>Carla Fourie</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[AlterSage]]></category>
		<category><![CDATA[birthday party]]></category>
		<category><![CDATA[celebrations]]></category>

		<guid isPermaLink="false">http://www.altersage.com/?p=1107</guid>
		<description><![CDATA[Last night friends, family, clients and colleagues joined Christine at Wakame in Mouille Point to celebrate AlterSage’s third birthday. It was a perfect Cape Town evening, hot with almost no wind, a spectacular sunset, good food, great company and much laughter! There are more photos on our Facebook fan page. A big thank-you to the [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>AlterSage turns three!</title>
		<link>http://www.altersage.com/blog/2009/10/altersage-turns-three/</link>
		<comments>http://www.altersage.com/blog/2009/10/altersage-turns-three/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 05:29:58 +0000</pubDate>
		<dc:creator>Carla Fourie</dc:creator>
				<category><![CDATA[AlterSage]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.altersage.com/?p=1074</guid>
		<description><![CDATA[October marks AlterSage’s birthday and this year the agency is turning three! We made it through the ‘terrible twos’ and are supposedly now in our ‘horrible threes’ but so far so good Since Christine opened AlterSage’s doors in 2006 the agency has come a long way. AlterSage evolved from an online marketing blog managed by [...]]]></description>
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		<slash:comments>6</slash:comments>
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		<title>Climate Change: Who Are You Considering?</title>
		<link>http://www.altersage.com/blog/2009/10/climate-change-who-are-you-considering/</link>
		<comments>http://www.altersage.com/blog/2009/10/climate-change-who-are-you-considering/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 08:15:07 +0000</pubDate>
		<dc:creator>Carla Fourie</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.altersage.com/?p=1038</guid>
		<description><![CDATA[Blog Action Day is an annual event inviting bloggers to participate in a discussion around an important issue. This year’s theme is climate change, a widely recognised environmental crisis facing the world. Even though the terms ‘global warming’ and ‘climate change’ are often used interchangeably, it is important to note the difference in meaning. Global [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Technology can make a better world</title>
		<link>http://www.altersage.com/blog/2008/10/technology-can-make-a-better-world/</link>
		<comments>http://www.altersage.com/blog/2008/10/technology-can-make-a-better-world/#comments</comments>
		<pubDate>Wed, 15 Oct 2008 07:12:07 +0000</pubDate>
		<dc:creator>Jono</dc:creator>
				<category><![CDATA[AlterSage]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[blog action day]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[one laptop per child]]></category>
		<category><![CDATA[poverty]]></category>

		<guid isPermaLink="false">http://www.altersage.com/blog/?p=185</guid>
		<description><![CDATA[Poverty and related healthcare, housing and education issues are top of mind for most Africans. As South Africans, we are lucky in many ways to have access to the resources that we do. There is no denying that there is a huge discrepancy between the very wealthy and the very poor in this country – [...]]]></description>
		<wfw:commentRss>http://www.altersage.com/blog/2008/10/technology-can-make-a-better-world/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Feel-Good Factor</title>
		<link>http://www.altersage.com/blog/2008/09/the-feel-good-factor/</link>
		<comments>http://www.altersage.com/blog/2008/09/the-feel-good-factor/#comments</comments>
		<pubDate>Fri, 12 Sep 2008 07:53:45 +0000</pubDate>
		<dc:creator>Jono</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[seo]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.altersage.com/blog/?p=179</guid>
		<description><![CDATA[We all like to feel that we are making a difference in the world through our work. I suppose we get a nice warm, fuzzy feeling when we do something nice for someone else. I remember reading a book a while ago by Stephen Dubner and Steven Levitt called Freakonomics. This inspired a subsequent blog [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Art of Possibility</title>
		<link>http://www.altersage.com/blog/2008/08/the-art-of-possibility/</link>
		<comments>http://www.altersage.com/blog/2008/08/the-art-of-possibility/#comments</comments>
		<pubDate>Fri, 08 Aug 2008 10:28:36 +0000</pubDate>
		<dc:creator>Christine</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.altersage.com/blog/?p=171</guid>
		<description><![CDATA[&#8220;A man is what he thinks about all day long.&#8221; &#8211; Ralph Waldo Emerson I attended a business breakfast network group in Cape Town yesterday. Met some interesting folks and also had the privilege of listening to Ronnie Muhl (In May 2007 Ronnie Muhl became the 7th South African to summit Mt. Everest via the [...]]]></description>
		<wfw:commentRss>http://www.altersage.com/blog/2008/08/the-art-of-possibility/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Spit or Swallow?</title>
		<link>http://www.altersage.com/blog/2008/07/spit-or-swallow/</link>
		<comments>http://www.altersage.com/blog/2008/07/spit-or-swallow/#comments</comments>
		<pubDate>Fri, 18 Jul 2008 08:46:04 +0000</pubDate>
		<dc:creator>Christine</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://www.altersage.com/blog/?p=164</guid>
		<description><![CDATA[I thought you might like that title :p SpitOrSwallow is in fact a website about wine created by one of my friends. The About bio on the site reads as follows: Spit or Swallow is a website for wine enthusiasts who visit a lot of wine farms. You can log your experience here and also [...]]]></description>
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		<slash:comments>1</slash:comments>
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